The shower ran for7 minutes before it was hot enough to shower. Unfortunately when I went back the next day, she wasn't available or I would have lodged a complaint to head office. Votes. Promo Video. And at the Grab&Go at this hotel next to Times Square you can buy drinks and snacks to have there and then, or to take with you on your day out in New York. excellent location, very modern and clean. our room was very clean and classy - the windows were the highlight with the best view :-)breakfast was fine, but we preferred the diner nearby. Great choice for breakfast, most staff were super friendly. Super location just steps to Broadway and Times Square. This stay includes Wi-Fi for free. It is disappointing to learn that you left our hotel thinking otherwise. Hotel RIU Palace Plaza New York Times Square If you stayed at this property through Booking.com, you can write a review. As you can see, just a few steps beyond the hotel you will have access to all of New York. A fitness center, a terrace, and tour/ticket assistance are also featured at the eco-friendly Hotel Riu Plaza New York Times Square. Everything is new and bathrooms are super chic. Im so disappointed with the poor customer service and attention to detail at the location In New York, this was our 3rd time staying at your facilities and this one in particular was the worst experience. Book Reservation. Free breakfast is served daily. It was a nice one night and we went to see a Broadway show and we always have fun in New York. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. If you are thinking of a getaway to New York, the Hotel Riu Plaza Manhattan Times Square is the ideal option. And we hope that perhaps you will give us another chance to prove that we can do better next time.We wish you all the best,Hotel Riu Plaza New York Times SquareOnline Reputation Manager, This is the version of our website addressed to speakers of English in the United States. Something went wrong please try again later. STANDARD CarSize OVERSIZE. However I was given a low floor room (5th) directed towards the backyard (i.e. . 305 WEST, 46TH STREET, Times Square, New York (NY), United States, 10036 - See map. Free parking is not available at this hotel. I recommend a high room as the street is quite noisy and you can hear the hustle and bustle of New York throughout the night. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Parcel deliveries will be accepted only for guests up 3 days prior to a guest's arrival. At our hotel in New York you can experience our concept of urban tourism and enjoy a vacation in New York or a business trip with all of the services . They're also applicable regardless of the comment's tone. RIUs urban line is expanding and will open two new hotels in two of the worlds most exciting cities: Chicago and Toronto. 0. Green / Sustainable Property This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. Personal protective equipment, including masks, will be available to guests. John F Kennedy International Airport Bottom Line. Its extraordinary location makes the hotel the ideal spot from which to enjoy the authentic pace of New . As a global brand, we strive to maintain consistent levels of quality in all our hotels. The hotel was spotless and the cleaners did a great job on our room every day. Re: riu plaza email address in times square. Free WiFi, Mastercard, Click on the map pins for garage location, hours, rates and detailed location information. Please be assured that we have sent your comments and suggestions to the respective heads of departments involved and actions would be taken to address all your concerns.We sincerely hope that we will one day be able to welcome you back to our hotel and have a chance to demonstrate the high standards of guest service that are typical at our hotels.With our best wishes we remain,Hotel Riu Plaza New York Times Square Online Reputation Manager. If you need more information you can consult our New York travel guide and search the best deals for the Riu Plaza New York Times Square Hotel so you too can enjoy its excellent services. The rooms are average size but expected that for a busy city had the same in London, firstly the view was fine, the bed ok the pillows ok, the first thing I will say as the room is quite small you dont need a massive tv, also dont disable the brightness controls on the tv as I like to go to sleepWith the tv on. business travel features to the top of the filter menu so you can find them faster. The first receptionist informed me that my booking was invalid as I didn't have my original card that I had booked with (I wasn't too surprised as this has happened to me before and I should have learnt my lesson). Book Hotel Riu Plaza Manhattan Times Square, New York City on Tripadvisor: See 445 traveller reviews, 292 photos, and cheap rates for Hotel Riu Plaza Manhattan Times Square, ranked #79 of 524 hotels in New York City and rated 4.5 of 5 at Tripadvisor. When I called to file a complaint I got an Email address!!!! There's no capacity for cribs at this property. Het is daardoor ideaal voor toeristen. I was informed that I needed to call my husband in the UK so that he could show the credit card to the receptionist. The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. Enhanced food service safety measures are in place. Our facilities have been designed for the enjoyment of all of our guests. Lobby and rooms are beautiful and modern. The position to New York is perfect. The Riu Plaza New York Times Square offers the most comprehensive range of installations and services in the very heart of Manhattan. Included among the hotel's facilities you will find the Fashion bar, "The Theater Buffet" and the Capital bar, with its Grab & Go concept characteristic of the city. The hotel cannot be held responsible for lost or damaged goods. ), Dear guest,Thank you for your loyalty to RIU Hotels & Resorts and for taking the time to give us your feedback and for expressing your concerns. Milford Plaza Hotel is a landmark building that has just re-opened. La Guardia Airport is 6.2 mi away. and tended to all of our needs. See all questions. Send me emails with travel deals, special offers, and other information. Apart from that, hotel is clear and well kept. This 4-star New York hotel is smoke free. 28 October, 2021 Everything you need to know about the terrace of the Riu Plaza Espaa hotel; 2 June, 2020 What will a holiday at a RIU hotel be like now? Charges for extra guests may apply and vary according to property policy. No, there is no casino at this hotel, but Resorts World Casino (21-min drive) is nearby. There are no spa services available at this hotel. We would have liked to have been informed about all your inconveniences during your stay so we could have helped you to enjoy your time at our hotel.Please be assured that we have sent your comments and suggestions to the respective heads of departments involved and actions would be taken to address all your concerns.We sincerely hope that we will one day be able to welcome you back to our hotel and have a chance to demonstrate the high standards of guest service that are typical at our hotels.With our best wishes we remain,Hotel Riu Plaza New York Times Square Online Reputation Manager. There is a 24-hour front desk at the property and Capital Grab & Go offers coffee. RIU Hotels & Resorts has just opened the Hotel Riu Plaza Manhattan Times Square, the Spanish hotel chain's second establishment in New York City. A: Hotel Riu Plaza New York Times Square is located in New York. Rooms were very clean and functional. 4,584 people checked in here. Definitely would highly recommend this hotel. Hotel Riu Plaza New York Times Square ligt dichtbij de populairste bezienswaardigheden van New York zoals Love Sculpture (0,9 km) en Manhattan Skyline (1,3 km). Traveling on business? This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. If you're traveling for work, we'll sort the most popular The decorated neo-gothic St Patrick's Catholic Cathedral is within 5 minutes' walk from the newly built property, while the . 6 years ago. 162 . Great location, great shower but thats it. To edit a review youve already submitted, contact our Customer Service team. All of them have air conditioning, satellite TV, a mini-fridge and safe, among other amenities. Website. Hotel Riu Plaza New York Times Square: Poor Experience - See 5,660 traveler reviews, 4,096 candid photos, and great deals for Hotel Riu Plaza New York Times Square at Tripadvisor. STAFF WAS WONDERFUL See 445 traveler reviews, 292 candid photos, and great deals for Hotel Riu Plaza Manhattan Times Square, ranked #79 of 524 hotels in New York City and rated 4.5 of 5 at Tripadvisor. They answered my query within 48 hours. Have a great Easter, Jose! 1. RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square, responded to this review. Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate. Located in the heart of Manhattan, the new Riu Plaza New York Times Square Hotel offers its guests many services and amenities such as a gym, meeting rooms and Wi-Fi connection. HOURS Sun - Sat: 7:00 AM - 10:00 PM. Overall we had a great time. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. 7 February, 2019 Luis Riu: "We are very close to achieving our objective of renovating 100% of our hotels" 10 May, 2018 Discover the new Riu Pool Party theme parties at the Riu Santa Fe Guests are served free buffet breakfast daily. For guests' safety, the property includes a smoke detector and window guards in each accommodation. Yes, but I suggest you look on the website for it as I don't know it offhand. UnionPay credit card, Enter an Address or Venue to find parking Entrance time Exit time Select Vehicle Size . This property uses a grey water recycling system. Come and discover Hotel Riu Plaza Manhattan Times Square and experience a city break with the best services! Guests can enjoy American meals at Bubba Gump Shrimp Co within 6 minutes' walk of the venue. She then went onto say that if I didn't like the procedures of that hotel she was more than happy to simply cancel my reservation and refund my card and I could go somewhere else. Maybe you just need a great jumping off point to explore the city. Iron This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. A buffet, American or vegetarian breakfast is served at the property. New York City forums . Just like its predecessor, this hotel is a new build and has a highly desirable location in the heart of Manhattan, surrounded by the most famous theatres on Broadway and . Located in the heart of Manhattan, the newRiu Plaza New York Times Square Hoteloffers its guests many services and amenities such as a gym, meeting rooms and Wi-Fi connection. A few past guests were dissatisfied with uncomfortable beds. Last updated on 2023/02/23 ely funeral home neptune, nj; longest nfl game weather delay; cari laque bio; Online Forms If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 1-212-706-2860 Located in Manhattan, Hotel Riu Plaza New York Times Square is within a 5-minute walk of popular attractions such as Times Square and Broadway. Booking management through our call center or directly at the hotel. There is a 24-hour front desk, concierge service and ironing available at the hotel. Its extraordinary location makes the hotel the ideal spot from which to enjoy the authentic pace of New York life and an interesting array of cultural and leisure activities. Located in the heart of Manhattan, the new Riu Plaza New York Times Square Hotel offers its guests many services and amenities such as a gym, meeting rooms and Wi-Fi connection. Certain services and amenities may be reduced or unavailable as a result. Attached bathroom Guests are required to show a photo ID and credit card upon check-in. Hotel Riu Plaza New York Times Square offers free buffet breakfast every day. This topic has been closed to new posts due to inactivity. hotel.plazanewyorkts@riu.com. You'll find a business center on site. Contributions should be travel related. 2,765 Reviews . Booked 20 times today. Prices are calculated as of 13/02/2023 based on a check-in date of 26/02/2023. They are open from 7:00 am to 9:00 pm. In addition, at our hotel next to Times Square, the facility fee includes access to the cloakroom, a water bottle in each room, unlimited access to the gym and several other services. The Riu Plaza New York Times Square is located in the heart of this great city and is surrounded by emblematic sites such as Central Park, Rockefeller Center, the Empire State Building, Carnegie Hall and the luxury stores on Fifth Avenue. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. RiuHotelsandResorts, Online Reputation Manager at Hotel Riu Plaza New York Times Square, responded to this review. They only have one fleece blanket and two sheets on the bed, no duvets. At this Manhattan hotel, you'll be within a 5-minute walk of Times Square and Broadway. Hotel Rooms. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses. The onlyOther niggles were at breakfast theres always a queue of at least 10 mins which is annoying plus the breakfast rooms as there are twoJust arent big enough, becauseOf this the actual food hot and cold plus fruit etc is allTogether not ideal as theres a long line of people queuing and they might only want fruit/yogurt and yet to be polite theyre queuing it should be separate even opposite would of made more sense another irritant was one coffee machine didnt workThe wholeTime we were theres so again always a queue or You walked Round to, The other side and used that machine, having said that the fruit was fab, blueberries, strawberries and blackberries as well different types of melon, scrambled egg nice, bread and coldMeat, smoked salmon all nice just nowhere near enough room and badly spaced out food so they need to Sort that for definite.Lastly the lifts very annoying we wereOn floor 6 and many times the lift went upto 24 not the end of the world however we got stuck in a lift the first day for about 10 mins I complained and got not apology at all or any communication when stuck so for 3 days my other half refused to use and we took the stairs. Spanish or German seemed to be the preferred languageMore, Dear guest, Thank you for choosing our hotel and for taking the time to share your experience with us.We are committed to providing excellent quality of products and services to our guests. Now 121 on Tripadvisor: The New Yorker, A Wyndham Hotel, New York City. (function(){vars = document.createElement("script");s.setAttribute("data-account","AtfB7pprMR");s.setAttribute("src","https://cdn.userway.org/widget.js");document.body.appendChild(s);})();Enable JavaScript to ensurewebsite accessibility, Fashion Bar & Restaurant (in Hotel Riu Plaza New York Times Square Hotel), The Theater Buffet (in Hotel Riu Plaza New York Times Square). Is there an email address to contact the hotel. Copyright 19962023 Booking.com. The most helpful contributions are detailed and help others make better decisions. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. 8.6. 305 W 46th St New York, NY 10036 (646) 864-1100. In addition, at our hotel next to Times Square, the facility fee includes access to the cloakroom, a water bottle in each room, unlimited access to the gym and several other services. Try again. Find more info about the property in the questions and answers. Very plush facility near the beach. View Website. Photos & Overview. You can sort and/or filter them by time of year, review score, and more. Iron Me and my husband are visiting New York on the 28th November for four nights, and staying at the rui plaza in Times Square my husband has booked this for my 50th birthday And this will be our first time to New York we are feeling very apprehensive and hope our stay will be good as we have stayed at other rui hotels previously and not been disappointed . To get the overall score, we add up all the review scores and divide that total by the number of review scores we received. EVEN Hotel New York - Times Square South, an IHG Hotel. Situated in the renowned "Restaurant Row" surrounded by Broadway's most famous theatres. At our hotel in New York you can experience our concept of urban tourism and enjoy avacation in New Yorkor a business trip with all of the servicesRiu Hotels & Resortshas to offer you. All members of the Riu Class programme get an extra 10% off at Riu Plaza urban hotels, as well as special offers and exclusive benefits. (despite saying that she couldn't cancel and re-book earlier!) Central Park Apartments. Attached bathroom Save. If you want to have a real adventure and discover New York's major neighborhoods and hidden gems,Riu Hotels & Resorts'new hotel is the best choice since it is located close to thecity's main subway lineswhich cover all of the Big Apple's boroughs. Fees and deposits are subject to change and might not include tax. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; masks are required in public areas; reservations are required for some onsite facilities. Hotel Riu Plaza New York Times Square is 3.4 mi away from New York. Iron Prices are the average nightly price provided by our partners and may not include all taxes and fees. And WiFi!!! Additional sorting options might be available (by type of traveler, by score, etc). Relaxing rooms feature lovely furniture and external bathrooms. Excellent. Alternatively, you may use, Hotel Riu Plaza New York Times Square Questions & Answers. Feb. 25 . Left on day 4. I asked if she couldn't just cancel the reservation and re-debit another card that I had in my possession? Air conditioning plazanewyorktimessquare @ riu . Never staying there again. Now 172 on Tripadvisor: Hotel Riu Plaza New York Times Square, New York City. I didnt think about saying I didnt need itunsure what they would have said. Prices are calculated as of 27/02/2023 based on a check-in date of 12/03/2023. This service may contain translations powered by Google. This is a Preferred Partner property. Refrigerator riu plaza email address in times square. This 4-star hotel offers a 24-hour front desk and a business center. location is excellent and breakfast is nice. Dear guest,Thank you for choosing Hotel Riu Plaza New York Times Square for the third time and for taking the time to give us your feedback and for expressing your concerns.As a repeating client you might know that we are committed to provide excellent quality of our products and services to our guests. Situated in Manhattan district, the accommodation is set 1.1 km from Rockefeller Center. Close to Times Square/Bryant park. 2023 Travelscape LLC, An Expedia Group Company. Dear guest,Thank you so much for taking the time to share your experience with us.It means a lot to us to hear that you enjoyed your stay, and we look forward to the opportunity to welcome you back again soon.With our best wishes we remain,Hotel Riu Plaza New York Times Square Online Reputation Manager, Despite booking through my Riu class membership and paying for my rooms 5 months in advance, the hassle and rudeness upon check in unfortunately ruined what should have been a great experience. Construction is complete and occupancy has begun at the RIU Plaza Hotel, 48-story skyscraper at 145 West 47th Street in Times Square.Designed by Berg + Moss Architects and developed by Tribeach Holdings, the 519-foot-tall structure yields 353,000 square feet and 630 rooms. Dining . Flat-screen TV 305 West, 46Th Street. hi does anyone know the direct email address for the riu plaza in time square please. Contacts. The 29 floors of the Riu Plaza New York Times Square Hotel stand out because of their cutting edge and elegant design and their more than 600 rooms perfectly equipped with a mini refrigerator, desk, television with multimedia connections, central air conditioning and heating, among other amenities, which have been designed to offer you maximum comfort. If you need more information you can consult ourNew York travel guideand search the best deals for the Riu Plaza New York Times Square Hotel so you too can enjoy its excellent services. Dear L9639HDemmad,We enjoyed reading your generous review of our Hotel Riu Plaza New York Times Square.It was a pleasure having you stay with us and we are glad that you enjoyed all aspects of our property.We look forward to welcoming you again in one of our worldwide premises.Best wishes, Hotel Riu Plaza New York Times SquareOnline Reputation Manager, Had a pleasant stay here for our honeymoon,hotel gave us a bottle of champagne on arrival which was nice, breakfast was ok but very busy , something for everyone, no complaints, please be aware and do not book a return journey with Volatour in the hotel lobby ,they are totally unreliable and will not issue a refund and the company lie through their teeth ,.other than that the staff work hard and are always pleasant.it is a very very busy hotel so keep that in mind , remember don't use volatour. Absolutely superb breakfast variety of meals. Tiny rooms with limited storage. Preview. Does anyone have the email address for this hotel. Nice hotel in Times Square but avoid low floors! We appreciate our guests comments since they help us improve our services, and for this reason, we will share your impressions with the relevant department in line with the main goal to achieve the highest levels of customer satisfaction.We sincerely hope you will give us another chance to demonstrate the high standards of service and quality that are typical of our hotels. Take advantage of the business center and free WiFi in public areas. See 5,660 traveller reviews, 4,159 candid photos, and great deals for Hotel Riu Plaza New York Times Square, ranked #134 of 524 hotels in New York City and rated 4.5 of 5 at Tripadvisor. This is the version of our website addressed to speakers of English in Philippines. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. 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At hotel Riu Plaza Manhattan Times Square questions & answers, review score, )... The filter menu so you can write a review youve already submitted, contact our Customer Service team Square &... Have the email address for this hotel, but Resorts World casino ( 21-min drive ) is nearby (.... Broadway show and we went to see a Broadway show and we went to see Broadway. Should not post on behalf of guests or offer incentives in exchange for reviews apply and vary according property. Click on the bed, no duvets services in the last 24 hours for stays the! The top of the management representative and not of Booking.com customers and properties, and other information stay. Great jumping off point to explore the city towards the backyard ( i.e center and free WiFi public! Very heart of Manhattan is set 1.1 km from Rockefeller center which to the. Services in the next 30 days - 10:00 PM guests were dissatisfied with uncomfortable beds a getaway to York! 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