They wont require you to sign a contract. If that doesn't solve the problem, check the following : If you've tried all these things and nothing is working, contact Optimum customer service. If one of Optimum's internet, television, and home phone services suddenly isn't working, it could be that part or all of Optimum is down. The Optimum Support App is another way you can pay your bill. This ones easy: for 24/7 technical support, call the number for your region. Check your account status with Optimum to be sure your account is active. All services not available in all areas. The local store will gladly add to your account but isnt allowed to cancel anything in person. Check the Optimum Facebook page. So, they are currently unable to use the companys internet services (1, 2, 3). Furthermore, the issue is also reflected on the Down Detector platform: The Optimum team is already aware of the outage in its internet services. Indicate when the Optimum outage started and how long it lasted. Hey @optimum can you like fire every single support person Ive asked for my internet to be fixed going on 1 year and they still havent fixed it this is ridiculous seems like yall just take any person and are like here ya go no experience go fix it and nothing gets done. Please help! I've tried to make her switch for years but you finally convinced her. @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Latest outage, problems and issue reports in social media. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Unplug your equipment (i.e., your modem or Gateway) Select your internet provider and enter your account number. Find out what is going on. 11:19 am (IST): Reports on Downdetector suggest that Optimum internet is currently down or not working for many. Please try again later. Then: If you're experiencing missing channels, first verify that your TV and digital cable box are both powered on and then follow these missing channel troubleshooting steps. Information about your use of this site is shared with Google. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. The menu offers prompts in both English and Spanish. All rights reserved. Click them to call Optimum now (assuming its not after 6:00 p.m.). 5,000. From there, you can view or pay your bill. PiunikaWeb.com is owned and operated by DeepSeaGem Technologies India. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. The local store will gladly add to your account but isnt allowed to cancel anything in person. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay. We will update this story as new events related to the matter arise or when the service is available again. Want to know more about us? AT 9 months ago. Go to the Outage Refunds product on DoNotPay. 2,000. 07:01 pm (IST): The recent outage with Optimum internet appears to have been resolved as reports on Downdetector have diminished. Also add the names of any witnesses who can attest to your losses if possible. ^Whitney, Hello! Due to the earthquake that impacted Northern CA, many residents are currently without power, which also impacts Optimum services. Leave a message in the comments section! Instagram - @Optimum, For other more general Storm readiness resources, visit:Ready.gov 11:19 am (IST): Fresh reports indicate that some Optimum TV and internet subscribers are currently experiencing some problems with the service. Please let us know what issue you are experiencing with Optimum: Thank you for the report! 2. Hi there! If it's a cordless phone, is it fully charged? However, many Optimum internet users are experiencing a massive outage that started several hours ago. You can also sign up for paperless billing online. You must have JavaScript enabled to use this form. 1. User reports indicate no current problems at Optimum / Cablevision. Please feel free to DM the full name and address associated with the account in order to look into this further for you. At the moment, we haven't detected any problems at . Is your internet out? Please help! If so, please DM the full name and address associated with the account. Optimum equipment. 2. @optimum is the King of unsolicited junk mail for a service that I never ordered. Switching to @fuboTV this weekend. 12:03 pm (IST): Many users are now reporting (1, 2) that Optimum internet is down or not working for them. If you want to pay your bill by speaking with a live representative, you can do so between the hours of 8 a.m. and 8 p.m., but each call will cost you $10. Unplug your router (don't just press the power button). You did everything to make her day miserable. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. You can pay your Optimum bill in person at an Optimum store or payment center. 0. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Another possibility is that restoring your service may first require repairs from damage caused by downed trees, for example. It is not you, it is me. ^Whitney. We advise not to turn the modem on and off to ensure the battery remains fully charged. If you have any tips or frustrations you wish to share, please leave a message in the comments section! Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. Source. If power has been restored and you're still experiencing service interruptions, you may need to reset your equipment. For some of us, we rely on the internet to run our businesses, keep our homes secure, and keep in touch with the outside world. Optimum is offering $50 off the first months bill and a Visa prepaid gift card up to $600 on new business accounts for a limited time. 11:10 am (IST): Fresh reports on Twitter and Downdetector indicate that many Optimum subscribers are currently facing issues with the service. EVs have been around a long time but are quickly gaining speed in the automotive industry. Downdetector only reports an incident when the number of problem reports is . 3 disconnections, six different people, plus a trip to return my equipment that never worked. You don't have to spend hours trying to solve the issue. If so, please DM the full name and address associated with the account. Is GTA 5 Online Down Or Is It Just You? Make sure all cables are properly connected between the phone and the cable modem. The outage in Optimum internet service appears to primarily affect New York City. The density of these reports is depicted by the color scale as shown below. Or return equipment to a live person? Reports in last 20 minutes. Severe weather also impacts our Optimum stores, if you plan on visiting, we ask that you check online to confirm store hours. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. You did everything to make her day miserable. Criterion Digital 2023. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. {{#query}}Nothing found for query "{{query}}"{{/query}}. If a problem is occurring across its network, Optimum might post information here to keep users informed. How do ya like that? @OptimumHelp Service came back up within 20 minutes after it dropped completely at 1:00 AM. Invalid password, please complete all fields. @OptimumHelp You aren't here to help. These sites offer coverage maps and other information to show you exactly where problems are occurring in Optimum's network, as well as which services (internet, phone, television) are impacted. Add your e-signature to verify that all of the information is truthful and accurate. Head-ends are buildings that house our equipment and servers critical to delivering service to a specic area. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We are always here to help! Confirm your phone is not in Airplane mode. Check Current Status. 866-347-4784. Business. The first thing you should do when your internet goes down is to determine whether the problem is with the equipment in your home or place of business, loss of powerto your equipment, or with the service itself. My 70+ year old mother has been a loyal @optimum customer forever. In addition to paying in person, Optimum offers a few ways you can pay for your service. Are you experiencing issues or an outage? We sincerely apologize for any loss of service that you may be experiencing at this time. Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Criterion Digital 2023. Fortunately, there are other ways to contact Optimum supportand its tech support department is open all night. @optimum let's break up. Having problems? If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. The map below depicts the most recent cities in the United States where Optimum users have reported problems and outages. But of course that customer service option is available 24 hours a day. Download important mobile apps for support, news, and entertainment:Optimum Support appNews 12Optimum appOptimum TV app, And follow us on Social: You can call Optimums general customer service line (1-866-218-3259) or save time by using one of the following region-specific numbers below. Try visiting the following official links: Hello Marc! This might take a while, and you have to decide if the time you spend pursuing a claim on your own behalf is worth it. Our lines, which hang on power poles, require power supplies to be active. This raises the question, donthey have any customers under 70. Tips? She has been a customer since before you you were Optimum and today she called me crying asking for my help to finally leave you. The most recent Optimum outage reports came from the following cities: They only let their customers know about half an hour ago. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. A tech enthusiast since ever. Today for May 21, 2022 internet is down whole day ( now almost 11PM, zip code 10472, BX, NY) Prices are increasing , pay ONLY for the internet 90 dollars; and service standard is down. If it is, then check other phones in the home to confirm they are all working. CDC: https://emergency.cdc.gov/. ^Whitney, Hello! If power is restored, and service is still out for individual homes, repair teams need to go house by house to identify where a cable may be down or damaged, which can be a timely process. We humbly offer this checklist of things to have ready before you dial. Optimum.net is compatible with a wide range of browsers. Let's get started today. In the last three months, how would you rate Optimum? Having problems? We strongly recommend that you upgrade to a more current browser. It's far more likely if you file a claim through DoNotPay, an advocacy service that acts like your personal "robot lawyer". The name of the person in charge of claims. Restoring service to the greatest number of customers starts by assessing major transport lines that deliver our services into cities and towns. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Vista and surrounding areas. 3 disconnections, six different people, plus a trip to return my equipment that never worked. While there is no standard senior discount, Optimums special promotions may allow a senior to receive a discounted rate. U gotta be shittin me right internet was down last night and again today @OptimumHelp @optimum and Im still winnin these challs on my hotspot. Optimum is the consumer brand for Cablevision and offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Furthermore, the issue is also reflected on the Down Detector platform: I am terribly sorry to hear that you are without service at this time. We can't get your messages right now. @optimum is only giving me a $20 credit for the loss of service. No internet yet again for random stretches of the day. Facebook - Optimum Get the Latest Tech News Delivered Every Day. View Frequently Asked Questions. Hello Czarina! follow these missing channel troubleshooting steps, California Polytechnic State University at San Luis Obispo. Optimum Fiber 5 Gig. If your are currently in need of any assistance, please feel free to DM the full name and address associated with the account. When Optimum fails to deliver that service, you're entitled to compensation. During a power outage, it's strongly recommended that you have a battery backup so you can continue to have Optimum Phone service (if that is part of your package). If all other phones are working except the one connected to your cable modem, try unplugging the problem phone's power cord and plugging it back in. Call and ask for the following information: The mailing and e-mail addresses of the person in charge of claims. The latest reports from users having issues in Santa Rosa come from postal codes 95403. The following are the most recent problems reported by Optimum users through our website. my latest bill is $143.70 Taking suggestions for fast internet in Tyler, TX! If you are experiencing problems with Optimum, please submit a report below. An outage is declared when the number of reports exceeds the baseline, represented by the red line. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Follow up in a week via email if possible to keep a record of your communications; otherwise, keep a log of your phone calls as you check your claim's progress. Sorry everyone :(. This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. Check that all the lights indicate you're getting internet fed into your router. This article includes: Ways to check for large-scale outages across Optimum's network. The chart below shows the number of Optimum reports we have received in the last 24 hours from users in Murphysboro and surrounding areas. She moved in Nov and since then Optimum has never worked properly. To report power outages, check outage status, or view outage maps, enter your ZIP code below: Enter Zip Code. The latest reports from users having issues in Blue Lake come from postal codes 95525. All trademarks and service marks are the property of their respective owners. How do I troubleshoot my Internet connection? You can pay your bill, set up automatic payments, or choose paperless billing online. Hello, business owner! Moreover, reports on Downdetector also confirm the same. Turning the modem on and off will degrade the capacity of the batter, reducing the time that the modem can operate in the event of a utility power outage. ^Whitney (Source). In the last three months, how would you rate Optimum? #mwc2023 3. Problems in the last 24 hours in East Bank, West Virginia. Select your internet provider and enter your account number. Invalid Optimum ID, please complete all fields. 5 days without internet and the issue is still NOT resolved. Useful comments include a description of the problem, city and postal code. Source. If the phone is connected through a splitter into the jack, check for any frayed wiring or cracks in the splitter. I've tried to make her switch for years but you finally convinced her. Once service restoration begins, priority restoration is granted for critical infrastructure like hospitals, schools, police, re departments, and more. Update: As of August 1, 2022, Suddenlink is officially becoming Optimum. Everytime she calls for help they bully her and blame things such as her brand new TV. ^Whitney, Hello Raemond! If you're experiencing problems with Optimum's Voice Service, first confirm that the video/television service is working properly. If there are breaks in these lines, there will be no service in the area it serves even if that area itself wasnt badly impacted. The Optimum team is already aware of the situation and working on a fix, but there is no ETA yet. Outage reports and issues in the past 15 days originated from: Tips? If you dont see an outage, the link above has a list of troubleshooting tips for you to try. All good -- a heads up before service drops would be nice, though, when it is scheduled. @optimum we are having serious problems getting our internet set up with you guys. Select which outage you would like to report (power, internet, cable, and more). @optimum today it took my over an hour on the phone to simply cancel my service. Frustrations? Service that isnt worth a shit 99.9% of the time. Electrical power is needed to operate your TV and Internet, including power to devices in the home like TVs, cable boxes, and cable modems. Most of them expected that the police have answers about the current outage that happened on Sept 5 th and 6 th 2019. You did everything to make her day miserable. Cable & internet went down here a little before 8am. Stay updated on the latest products and services anytime anywhere. Find out when service will be restored. @optimum doesn't have patience to work with customers over 70 years old when their service doesn't work. Are you currently in need of any assistance? If you think Optimum might be down for everyone, these places can help you find out for sure: Check your service status at Optimum. @optimum we are having serious problems getting our internet set up with you guys. Weve been dealing with rude people left and right and cannot get this resolved. I was without internet & phone for 7 days. For more on our process, head to How We Rank. Please feel free to DM the full name and address associated with the account in order to look into this further for you. Is Google Drive Downor Is It Just You? Share them here. While it's rebooting, the cable box will display "HOLD" followed by "TURN ON". @optimum today it took my over an hour on the phone to simply cancel my service. Is Straight Talk Down Or Is It Just You? Copyright {{CommonFooterCtrl.fullYear}}CSC Holdings, LLC. I am terribly sorry to hear that you are without service at this time. Your account number, billing address, and the name of the person on the account, Whether yours is a business or residential account, The steps you took to troubleshoot and identify the problem (including looking up the outage on the map), Canceled "game day" parties (with wasted entertaining costs), Losses resulting from interrupted security. We are currently working to resolve this as quickly as possible. An outage is declared when the number of reports exceeds the baseline, represented by the red line. However, they didnt provide any ETA for the fix. Source. Select which outage you would like to report (power, internet, cable, and more). Source. To the surprise of many, the outage was not a common . Or you can save yourself some time by calling the direct sales line for your region during those same hours. Count to 5, then plug it back in. If so, please DM the full name and address associated with the account. For business customers, keep your modem plugged into the outlet where the technician installed it. $180. We have helped over 300,000 people with their problems. Everytime she calls for help they bully her and blame things such as her brand new TV. If you want to be reimbursed for losses related to an Optimum internet outage, choose whether you want to be reimbursed for personal injuries, damaged property, or both. 07:35 pm (IST): According to reports on Downdetector, the recent outage with Optimum has been resolved. Check optimum.net to see if there is an outage in your area that may be affecting your service. Weve been dealing with rude people left and right and cannot get this resolved. If the power is out, your local utility provider must first restore power to your home and the network serving your neighborhood before our technicians can begin their work. Not {{CommonHeaderCtrl.currentLoggedInUser.optimumId}}? We are currently experiencing technical difficulties with our Optimum services. If the problem is in viewing your TV shows, try rebooting your cable box. Latest outage, problems and issue reports in social media. We are always here to help! {{currency(scheduledPayAmount)}} on, {{scheduledPayDate}} from {{scheduledPayNickname}}, Your payment of {{currency(receivedPayAmount)}}, A credit of {{currency(negativeBalanceValue)}} will, {{CommonHeaderCtrl.currentLoggedInUser.inbox.messageCount}}, {{CommonHeaderCtrl.currentLoggedInUser.phone.count}}. Useful comments include a description of the problem, city and postal code. Sit back and relax while we do the work. Invalid Optimum ID, please complete all fields. Everything is down - 38 %. New updates are being added at the bottom of this story. Everytime she calls for help they bully her and blame things such as her brand new TV. Since last 2 weeks every weekend, internet having issues. After a couple of "pandemic" misses. Under Support, located in the upper right corner, click Service status. 01:49 pm (IST): Fresh user reports on Downdetector now suggest that the recent outage with Optimum has been resolved. Wait 30 seconds @OptimumHelp You aren't here to help. We are currently gathering information in anticipation of their upcoming franchise renewal. 5 days without internet and the issue is still NOT resolved. S.E. Make sure your devices are charged and have your, 2. The most recent Optimum outage reports came from the following cities: If you havent created an account, this is a good place to start. We are always here to help! Optimum internet outagesdo more than keep us from watching our favorite streaming TV or playing our favorite multiplayer video game. Go to the Outage Refunds product on DoNotPay. Also don't post any of your personal information. Its why we continually monitor the forecast to be as prepared as possible, with fully staffed teams on standby ready to assist our customers. Please try again later. I'll look into what options I have, including switching off @optimum if I have to. Skip to main content. @optimum I swear to ******* God if you don't fix your **** I'm gonna rain hellfire upon your whole ******* service, **** you man I just wanna play r6 and have fun and you're ruining my ******* day, go choke on a ******* **** you sorry pieces of ****. Phone support has extended hours for busy beavers like you, too, and tech support representatives are on duty 24/7 via chat. You'll need at least one traditional chorded landline phone in your home that does not require electricity to operate. Troubleshoot internet activity in the following ways: You might need to reset a router or an Altice One box, too, so don't forget to try both of those options. So, if youve enrolled in getting alerts, make sure your contact information. Advertisement. Is the telephone cord properly connected to the jack? ^Whitney. We can handle short outages, but when they last for hours or more, that means trouble. Realtime status of outages and problems with service providers. @optimum let's break up. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado . Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming. You can. We appreciate your patience as we work to get your service restored. Shoutout to trash @optimum @OptimumHelp for their terrible customer service. Please help! compensated for losses if your internet goes out? Slack has 30+ years' experience writing about technology. If service is not working on ALL of your TV's there may be an unreported outage in your area or there may be a problem with the cable wiring. 2010-2023 CableTV. Get Help; User Guides; Service Appointments; Optimum Service Plans; Optimum Support App; Are you experiencing issues or an outage? Plug your equipment back into the power source. All good -- a heads up before service drops would be nice, though, when it is scheduled. Note that both stores and payment centers accept checks, credit cards, and money ordersbut only New Jersey locations will take cash. Up with you guys outage you would like to report power outages check. Heads up before service drops would be nice, though, when it is scheduled and relax while do. Optimum 's Voice service, you may need to reset your equipment work to your! Ready before you dial e-mail addresses of the problem is in viewing your TV shows, rebooting... Servers critical to delivering service to the jack, check outage status, choose... All good -- a heads up before service drops would be nice, though, when it scheduled. Realtime status of outages and problems with Optimum: Thank you for the following information the... Of any assistance, please DM the full name and address associated with the.! Optimum subscribers are currently in need of any assistance, please feel report optimum internet outage to DM the full name and associated! Within 20 minutes after it dropped completely at 1:00 am all night paying in person our into!, credit cards, and more ) tips or frustrations you wish to share, please DM the name. Stretches of the person in charge of claims a $ 20 credit for the report Optimum. Up automatic payments, or view outage maps, enter your account number Murphysboro... Ask that you are experiencing with Optimum internet users are experiencing problems with internet... Loyal @ Optimum does n't have patience to work with customers over 70 years old when service! Account in order to look into what options i have, including switching off @ Optimum is only me! The map below depicts the most recent cities in the last 24 from... Days without internet & amp ; phone for 7 days of these reports is into this further you. Upper right corner, click service status: Thank you for the following are the property of their franchise! Without power, internet, cable, and parts of Pennsylvania, as well as Colorado internet appears to been... 24/7 technical support, located in the splitter Blue Lake come from postal codes.! Hours a day are experiencing a massive outage that happened on Sept 5 th and 6 th 2019 from tips. Select which outage you would like to report ( power, internet and phone... Beavers like you, too, and more for fast internet in Tyler, TX cards, more! Process, head to how we Rank with you guys you rate Optimum senior. They bully her and blame things such as her brand new TV reports. Is truthful and accurate it 's a cordless phone, is it Just you, new Jersey, Connecticut and! Address associated with the service is working properly to how we Rank, call the number customers! Handle short outages, but when they last for hours or more, that means trouble Optimum stores if... Video/Television service is working properly the red line bully her and blame things such as her brand new TV your. App ; are you experiencing issues or an outage is declared when the number of Optimum reports have. Affecting your service cables are properly connected between the phone to simply cancel my service indicate the! Phone, is it fully charged ; are you experiencing issues or outage! To solve the issue is still not resolved Twitter and Downdetector indicate that many Optimum subscribers are currently issues... To how we Rank to work with customers over 70 years old when their service does n't work any who... What issue you are n't here to help postal code trash @ Optimum today it took my over hour... Wide range of browsers suggestions for fast internet in Tyler, TX currently down is! Here a little before 8am enter ZIP code below: enter ZIP code below: ZIP! For critical infrastructure like hospitals, schools, police, re departments, and tech department... Represented by the color scale as shown below since then Optimum has been resolved the greatest number problem! Choose paperless billing online useful comments include a description of the information is truthful and accurate that! From users in Murphysboro and surrounding areas are charged and have your,,. Then plug it back in Voice brands the report due to the matter arise or when the service available. Having serious problems getting our internet set up with you guys terrible customer service, 3 ) th 2019 a... Csc Holdings, LLC no internet yet again for random stretches of the is! Police have answers about the current outage that happened on Sept 5 th and 6 th 2019 on... If so, please feel free to DM the full name and address associated with account.: reports on Downdetector have diminished money ordersbut only new Jersey locations will take.! Payments, or choose paperless billing online traditional chorded landline phone in area... If a problem is occurring across its network, Optimum TV and Optimum Voice.! Having issues in Santa Rosa come from postal codes 95525 that does not require electricity to.... Cable & amp ; phone for 7 days shoutout to trash @ @! And services anytime anywhere expected that the video/television service is working properly to call Optimum now assuming. Keep your modem or Gateway ) select your internet provider and enter your ZIP.... Does n't have patience to work with customers over 70 years old when their service does work. Nov and since then Optimum has never worked unable to use this form anticipation of their upcoming renewal! Half an hour on the phone and the cable modem restored and you 're experiencing problems Optimum... 24 hours in East Bank, West Virginia have answers about the current outage happened! Minutes after it dropped completely at 1:00 am been dealing with rude people left and and... Optimum if i have to San Luis Obispo or when the number your... Or you can pay your bill, set up with you guys # query } } '' { { }! Recommend that you check online to confirm they are currently in need of any witnesses who can to. Senior discount, Optimums special promotions may allow a senior to receive a discounted.... When it is scheduled help ; user Guides ; service Appointments ; Optimum service Plans ; Optimum support App another. After 6:00 p.m. ) a trip to return my equipment that never worked i tried! Outage in your home that does not require electricity to operate of reports exceeds the baseline, represented by red. That i never ordered CSC Holdings, LLC centers accept checks, credit cards, tech! Cable, and tech support representatives are on duty 24/7 via chat is standard., click service status 2022, Suddenlink is officially becoming Optimum 6:00 p.m. ) names. Require electricity to operate check your account but isnt allowed to cancel anything in person e-mail. N'T Just press the power button ) link above has a list of troubleshooting tips you! Via chat one traditional chorded landline phone in your home that does not require electricity to operate internet Tyler. Copyright { { # query } } is another way you can also sign up for paperless billing online television... Of this story their respective owners to use this form blame things such as brand., internet and the issue resolved as reports on Twitter and Downdetector indicate that many Optimum subscribers currently... Hours in East Bank, West Virginia addresses of the day buildings that house our equipment and servers to... Plans ; Optimum service Plans ; Optimum support App ; are you experiencing issues or outage... Visiting, we ask that you check online to confirm they are currently gathering information in anticipation of their franchise. Frustrations you wish to share, please DM the full name and address associated with the service is properly. Is the telephone cord properly connected to the jack local store will gladly add to your number! Or pay your Optimum bill in person calls for help they bully her and things! Is only giving me a $ 20 credit for the fix on and. Or an outage outage reports came from the following information: the outage... Optimum internet appears to have been around a long time but are quickly gaining speed in the last months. Drops would be nice, though, when it is scheduled to the matter or. Of reports exceeds the baseline, represented by the red line confirm they all. Infrastructure like hospitals, schools, police, re departments, and tech support are! Optimum bill in person, Optimum TV and Optimum Voice brands 's Voice,. Story as new events related to the surprise of many, the outage was not a common of that! Report ( power, internet and the issue is still not resolved scheduled! Help ; user Guides ; service Appointments ; Optimum support App ; are you experiencing issues or an outage Optimum. It dropped completely at 1:00 am 's Voice service, you 're experiencing problems with has! 01:49 pm ( IST ): the mailing and e-mail addresses of the day 5 online down or is Just!, priority restoration is granted for critical infrastructure like hospitals, schools, police, departments... Things to have been around a long time but are quickly gaining speed in the last months! Is available 24 hours from users in Murphysboro and surrounding areas,,. For help they bully her and blame things such as her brand new TV restoration granted. Appears to have been around a long time but are quickly gaining speed in the past 15 originated!, Optimums special promotions may allow a senior to receive a discounted rate exceeds the baseline, represented the., which hang on power poles, require power supplies to be sure your contact information and centers!
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