Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I follow very strict policies on the safe and secure handling of cash and while sometimes those policies can make processes take a bit longer, I fully understand and agree with their purpose.". I feel that many of my positive work-based skills and qualities are because of how she interacted with and trained me.". Your interviewer will be looking to hear that you take both of these points very seriously if you are hired for this role. This report is identical to the one Standard Chartered receives. Throughout my career as a manager, I've had to have many difficult conversations with staff that were put on performance improvement plans based on their annual reviews and am comfortable having these conversations in a professional, yet personal manner.". Standard Chartered wants to hear what excites you and keeps you motivated in a co-working relationship with your boss. Standard Chartered Interview Experience | On-Campus 5. These skills have translated nicely to a few different data entry duties I hane taken during my career. In my current role, I approached my manager last year about reconfiguring our customer lobby area to accommodate more customers while also being handicap accessible. Barclays Bank, Standard Chartered, six mining companies and five other firms have been given a two-week ultimatum to submit acceptable indigenisation plans or risk losing their licences with the Government taking over ownership, 'The Herald' reported. mostly java8 and spring boot and rest API. Standard Chartered is committed to providing equal opportunities and fair treatment in employment and recruitment and as part of this there are optional demographic questions asked as part of our application process. The purpose of these video or one-way interviews is to save everyone time. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. Some time ago, Standard Chartered changed its hiring procedures to include something called a HireVue interview. I applied online. MT. They were recorded by IM Sagar Shah, who runs ChessBase India and one of the biggest video chess portals in the world. Then, youll get around 30 seconds to prepare your answer and around two minutes to answer. Cadastre-se Entrar . Luckily I did, and she came back in so I could refund her the price of one of the pillows. Finally, the one-on-one interview. I'm a firm believer that writing an appraisal takes preparation throughout the year by documenting performance. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Standard Chartered is a value-oriented company. In a HireVue interview, youll record yourself answering questions. If you pass the video interview, you will participate in the f2f interview. Whether I am typing an email or handling cash, I always check my work twice and sometimes even ask a co-worker to review it first. AboutDisclaimer Contact us: [emailprotected], Practice for Standard Chartered Bank Tests. "I take pride in any work with my name attached to it and therefore, always review my work before I submit it. Standard Chartered wants to see that you think about the future and are actively working towards your goals. It is an 8-year-old organization and specializes in stock audit/internal audit/due diligence audit of banks' corporate clients. In my role, I entered new customer information and maintained the systems with any changes needed over time. The practice tests simulate the testing environment by providing similar questions and using identical time constraints. At the beginning of each shift, I was responsible to counting my starting till to verify the amount matched our standard for starting tills. A bank is a serious and professional environment and every once in a while, a customer comes with an issue that is well beyond a Teller's ability to handle. The interview itself will contain nine total questions. I proactively asked for their dining and entertainment preferences and with that list, I was able to work with our catering staff to ensure we had preferred items on the menus for the nights that he stayed and that we had a customized video game package in the musician's room for the his extended stay. To stay on track and focused with each customer, I prioritize the in-person customers first and foremost and then handle incoming phone calls when they arrive. With a simple phone call, my colleague was able to track the item down from the supplier and have it coordinated to ship directly. In your answer, talk about your ability to use your communication skills to your advantage and how you use teamwork to solve problems at any level. At the heart of the role of a Personal Banker falls your ability to use your sales skills and customer service skills to match products that best suit each individual customer's needs. Check his calendar and book a session here: https://geni.us/interviewcoaching VIDEO CHAPTERS -------------------------------------------------------------------------------------------------------------------------------------------------------00:00 Intro00:08 Overview01:15 Recruitment Process01:48 Question #1 Most Common Questions01:54 Question #2 Why this Company and role?03:50 Question #3 Give an example of how you dealt with a previous challenge05:25 Question #4 What are your strengths and weaknesses?06:40 Question #5 What is your approach to a set of complex info/data?07:40 Question #6 Give an example of how you would contribute within a team08:30 Question #7 Tell us about the project or piece of work from University that you are most proud of 09:23 Other Questions09:27 Question #1 What interests you about financial markets?09:42 Question #2 What Input would you bring to the company?09:53 Question #3 How do you deal with failure?10:03 Question #4 Tell me about yourself10:39 OutroFREE RESOURCES TO HELP YOU GET HIRED------------------------------------------------------------------------------------------------------------------------------------------------------- 28 Most Common Interview Questions: https://geni.us/28mostcommonQs CV TEMPLATE: https://geni.us/freecvtemplate 1-Page COVER LETTER CHEAT SHEET: https://geni.us/coverlettercheatsheet COVER LETTER COURSE: https://geni.us/coverlettersSSYT PASS THE INTERVIEW COURSE: https://geni.us/passtheinterview 7 STEPS TO GET HIRED EBOOK (INTERNATIONAL STUDENTS) : https://geni.us/7stepstogethired OUR DIGITAL COURSES AND BOOKS TO HELP YOU GET HIRED-------------------------------------------------------------------------------------------------------------------------------------------------------28 Most Common Interview Question Answered eBook: https://geni.us/28qbook Using LinkedIN to Get Hired eBook: https://geni.us/linkedingame Interview Secrets Course (Our most comprehensive interview course): https://geni.us/interviewsecrets The JRE Courses and Books Store: https://geni.us/jrestore BE OUR FRIEND ------------------------------------------------------------------------------------------------------------------------------------------------------- OUR WEBSITE: https://geni.us/jobreadywebsite CONNECT ON LINKEDIN: https://geni.us/linkedinmike Want to say thank you? ", "During high school, I worked for a CPA that was a family friend handling pretty simple data entry tasks. What stressful / challenging situation have you faced and how did you deal with it? Many applicants have told us this gives them anxiety since there is no way to know if your answers were solid or could be improved. Because of that, I have to work with each person on their own individual terms rather than taking the same canned approach with every customer I would work with. Then, the recording will give you one minute to answer the question. After joining there is initially 3 months of training and after that we are given different domains to work on. Use an example that explains the complexity of the situation. I'm outgoing and friendly with everyone I meet while respecting their different styles and any open ideas they may bring to the team. Lighting is absolutely key. While your interviewer can likely assume any experience you have based on your resume, they'll be looking to hear directly from you what experience you do have in doing this. If you record in an environment with low light, youll come across as a blurry, barely recognizable mess on video which does not help your chances of getting hired. How is their IT department for roles like Director or VP? While I can handle most calls on my own, sometimes I get customers that call that are very upset with the services provided by our field technicians or the products that we installed. You'll need the ability to move from task to task quickly and proficiently and your interviewer knows that the best way to do that is through solid organizational skills. Some time ago, Standard Chartered changed its hiring procedures to include something called a " HireVue interview". When I asked the candidate, do you have Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Dallas-Fort Worth, TX, United States Area, Democratic Republic of Congo - All Cities, Opens the Fishbowl by Glassdoor site in a new window. Some days these deposits are very large. Standard Chartered Bank Interview Process The interview process at Standard Chartered Bank is long and difficult. Job seekers interested in Standard Chartered can expect the following interview stages: The application is short and straightforward. While being a master of Excel, I picked up our sales software system very easily and don't see any reason why I would have any issues with easily transitioning to your software programs. <br><br>I started at Reuters in London as a producer, editor, and on-screen reporter at international film festivals and the Rio Olympics.<br><br>At Sky News, I owned the Entertainment beat, wrote opinion pieces and movie reviews, edited and streamlined content . Give an example that demonstrates your confidence and your strength as a decision maker and a problem-solver. You don't have to travel to an office for an in-person interview if the Standard Chartered hiring manager has already made up their mind on another applicant. As you talk about your ability to delegate, make sure to talk about the importance of delegating for both your own efficiency in your work and in the work of your team. The process took 1 week. The candidate is asked to respond to emails in a manner that relevantly addresses the questions and makes the task at hand clear for all parties. How is pay, wlb & work culture. With my upfront approach with her, she definitely caught my drift and hasn't since tried it again. I think these skills will translate nicely to this role here at Standard Chartered if I were to be hired.". After interviewing at Standard Chartered Bank, 69% of 49 respondents said that they felt really excited to work there. Once I know their needs and goals moving forward, I can then take a wise approach to our product base to get them involved with the products that help them meet their goals. If hired for this role, my immediate goal upon starting would be to get to know my team very well. Try to keep it relevant and relatable to the position. 5. This will make the hiring managers life very easy as they are looking for those values in every person they evaluate. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. 3 were given final offer. HR: 1. ", "While attending university, I was assigned a group project with a group of less than motivated individuals. One after another, the customer was left frustrated on our banking processes and voiced their concerns in a manner that was unpleasant. ", "Just a few months ago, my manager asked me to write a letter to a client that outlined a mistake that had happened with her account over the course of a year. The overall experience is positive, however, and the company is known for being a great place to work. The HireVue algorithm uses machine learning to analyse data in the interview and predict future job performance. , always review my work before I submit it will give you one minute to answer worked. 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